Effective Date: May 5, 2024
1. Introduction
Welcome to New Era Athlete Advisors (NEAA). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we handle your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. Important Information and Who We Are
Data Controller
New Era Athlete Advisors is the data controller and responsible for your personal data (collectively referred to as “NEAA”, “we”, “us”, or “our” in this privacy policy).
Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact us at:
- Email: [email protected]
- Address: [Insert Address]
- Phone: [Insert Phone Number]
Changes to the Privacy Policy
We keep our privacy policy under regular review. This version was last updated on the date stated at the top of this policy. Historic versions can be obtained by contacting us.
Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
3. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
- Identity Data: Includes first name, last name, username or similar identifier.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: Includes bank account and payment card details.
- Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: Includes information about how you use our website, products, and services.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new client.
- To processand deliver services including managing payments and collecting money owed to us.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
5. Disclosures of Your Personal Data
We may share your personal data with external third parties such as:
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors, and insurers.
- Regulators and other authorities.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Legal Rights
You have the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Withdraw consent at any time.
To exercise any of these rights, please contact us.
Thank you for trusting NEAA with your personal information. We are committed to protecting it and respecting your privacy.